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Privacy Policy

Last updated: November 17, 2023

Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our site, contact us, or use related services (together "Company," "us," "we," "our," etc.). In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise we never sell your data: never have, never will.

Information we collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or services, when participating in activities on our sites, or otherwise contacting us. Other information that we collect depends on the context of your interactions with us, the choices you make, and the features you use.

Identity & access

When you inquire about a Company service, we ask for identifying information such as your name, email address, phone number, location data, and other information that you voluntarily provide. That's so we can respond to your inquiry. We may also send you optional surveys from time to time to help us make improvements to our service.

We’ll never sell your personal information to third parties, and we won’t use your name in marketing statements without your permission either.

Website interactions

We collect information about your browsing activity for analytics and statistical purposes such as conversion rate testing and experimenting with new product designs. This includes, for example, your browser and operating system versions, your location, which web pages you visited and how long they took to load, and which website referred you to us. We do not use cookies, third-party cookies, or send any information to third-parties.

Voluntary correspondence

When you email us with a question or to ask for help, we keep that correspondence, including your email address, so that we have a history of past correspondence to reference if you reach out in the future.

We also store information you may volunteer, for example, written responses to surveys. If you agree to a customer interview, we may ask for your permission to record the conversation for future reference or use. We will only do so with your express consent.

When required under applicable law. The Company is a U.S. company and some data infrastructure are located in the U.S.

Requests for user data. Our policy is to not respond to government requests for user data unless we are compelled by legal process or in limited circumstances in the event of an emergency request. However, if U.S. law enforcement authorities have the necessary warrant, criminal subpoena, or court order requiring us to share data, we must comply. Likewise, we will only respond to requests from government authorities outside the U.S. if compelled by the U.S. government through procedures outlined in a mutual legal assistance treaty or agreement. It is the Company's policy to notify affected users before we share data unless we are legally prohibited from doing so, and except in some emergency cases.
Preservation requests. Similarly, the Company's policy is to comply with requests to preserve data only if compelled by the U.S. Federal Stored Communications Act, 18 U.S.C. Section 2703(f), or by a properly served U.S. subpoena for civil matters. We do not share preserved data unless required by law or compelled by a court order that we choose not to appeal. Furthermore, unless we receive a proper warrant, court order, or subpoena before the required preservation period expires, we will destroy any preserved copies of customer data at the end of the preservation period.
If we are audited by a tax authority, we may be required to share billing-related information. If that happens, we will share only the minimum needed.

Finally, if the Company is acquired by or merges with another company—we don’t plan on that, but if it happens—we’ll notify you well before any of your personal information is transferred or becomes subject to a different privacy policy.

Your rights with respect to your information

At Company, we strive to apply the same data rights to all customers, regardless of their location. Some of these rights include:

Right to know. You have the right to know what personal information is collected and used. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.
Right of access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security, and processing of that information.
Right to correction. You have the right to request correction of your personal information.
Right to erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers.

If you have questions about exercising these rights or need assistance, please contact us at support@weddingdaycontent.co. If an authorized agent is corresponding on your behalf, we will need written consent with a signature from the account holder before proceeding.

How we secure your data

All data is encrypted via SSL/TLS when transmitted from your browser to our server.

Data retention

We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Location of site and data

Our products and other web properties are operated in the United States. If you are located in the European Union, UK, or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using our websites or Services and/or providing us with your personal information, you consent to this transfer.

Changes & questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at support@weddingdaycontent.co and we’ll be happy to try to answer them!

Adapted from the Basecamp open-source policies/CC BY 4.0.